Shipping Policy
We're committed to getting your order to you quickly and safely. Please review our shipping information below.
Processing Time
Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Delivery Times
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $5.99 |
| Express Shipping | 2-3 business days | $12.99 |
| Overnight Shipping | 1 business day | $24.99 |
| Free Shipping | 5-7 business days | Free on orders $75+ |
Shipping Locations
We currently ship to all 50 United States and select international locations. International shipping rates and delivery times vary by destination.
📦 International Shipping
International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Delivery times may vary due to customs processing.
Order Tracking
Once your order ships, you'll receive an email with tracking information. You can track your package using the provided tracking number on the carrier's website.
Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses provided by the customer. Address changes can only be made before the order is processed.
Damaged or Lost Packages
If your package arrives damaged or goes missing during transit, please contact us immediately at support@glykopethaven.store. We'll work with the shipping carrier to resolve the issue and ensure you receive your order.
Holiday Shipping
During peak holiday seasons, processing and delivery times may be extended. We recommend placing orders early to ensure timely delivery. Holiday shipping cutoff dates will be posted on our website.
📞 Need Help?
If you have questions about your order or our shipping policies, please don't hesitate to contact our customer service team:
- Email: support@glykopethaven.com
- Hours: Monday-Friday, 9 AM - 6 PM EST
This shipping policy was last updated on September 8, 2025